- Information you give us: your name, email address, phone number, business name, and anything you share when you book a call, fill out a form, or message us.
- Booking details: the date and time you choose and any notes you add.
- Usage information: pages you visit, the device and browser you use, and how you found us, collected through cookies and similar tools, including analytics and advertising pixels.
Privacy Policy
Effective date: September 30, 2026
Scalelane (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through myscalelane.com and our services, how we use it, and the choices you have.
Information we collect
How we use your information
- To schedule and hold your call and respond to your questions.
- To send appointment confirmations, reminders and replies by email or text.
- To send occasional tips and offers, only if you opted in, and you can opt out at any time.
- To provide, set up and support our services if you become a client.
- To understand how our website is used and improve it.
- To meet legal requirements.
Text messaging
If you give us your phone number and agree to receive texts, we use it only to send the messages you agreed to. You can reply STOP to any message to opt out, or HELP for help.
Scalelane sends appointment confirmations, reminders and replies to your questions, and, only if you opted in separately, occasional tips and offers. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help, or email info@aisystemspros.com.
Consent to receive texts is not a condition of purchase.
No mobile information, including mobile numbers and text messaging opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information sharing described in this policy and will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our CRM, scheduling, email, texting and analytics providers, and only as needed to provide those services. We may also share information if required by law or to protect our rights.
Data security
We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) and access controls, to protect personal information, though no method of transmission or storage is completely secure.
Cookies and analytics
We use cookies and similar technologies, including analytics tools and advertising pixels, to understand site traffic and measure our marketing. You can control cookies through your browser settings.
How long we keep information
We keep your information only as long as we need it for the purposes above or as required by law.
Your choices
You can ask us to access, correct or delete your information by emailing info@aisystemspros.com. You can opt out of texts by replying STOP and out of emails by using the unsubscribe link.
Children's privacy
Our website and services are meant for businesses and are not directed at anyone under 18.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page with a new effective date.
Contact us
Scalelane, a brand of AI SYSTEMS PROS LLC, Charleston, SC
info@aisystemspros.com